Frequently Asked Questions
Question Answer
1. What is electronic document delivery? »  Customers can purchase selected articles from ISEAS books and journals together with their other online orders. Such articles are available in the cross-platform Adobe portable document format (pdf). When an order is processed, the customer will receive an e-mail containing hyperlinks to download the pdfs he has purchased.

»  In addition to getting the print copy via air mail, paid-up subscribers of ISEAS journals can request for PDF versions of selected articles from the current issue.

»  The electronic document delivery service is free only for paid-up subscribers of the respective volume of each journal.

»  Non-subscribers may order selected articles for a fee. Click on the JOURNALS links in the left frame of this website to find out the costs.
2. What is Adobe PDF? »  This is a software format used to create an electronic document that looks exactly like the printed page from the digital final artwork.

»  The PDF document can be viewed on screen and printed using a cross-platform software called Acrobat Reader, which you can download free from the Adobe Web Site
3. Which ISEAS publications are available in electronic document delivery format? Articles/chapters from the following: »  ASEAN Economic Bulletin

»  Contemporary Southeast Asia

»  SOJOURN: Journal of Social Issues in Southeast Asia

»  Southeast Asian Affairs

»  Other publications that are marked by a PDF icon
4. Where can I find those publications that are also available in pdfs? »  Publications that are also available in digital format are indicated by a PDF icon together with the words "E-Book Available". You can click on this link to check under the "Electronic Document Delivery" for the available E-Book in this format.
5. How do I place an order? »  Use the online shopping cart for your purchases of both print copies and pdfs. Should you encounter any problems with our website, please e-mail us at pubsunit@iseas.edu.sg We value your feedback and hope to serve you better.
6. What restrictions are imposed on my use of the article received electronically? »  Copyright of the PDF document is held by the Institute of Southeast Asian Studies. The copy you purchased is intended for your use only.
7. For librarians, how will this affect library services? »  Libraries interested in providing their members access to ISEAS materials in digital form should contact the Institute to discuss the terms and conditions based on number of users, period of use, and level of access of the digital material.


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